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Senior Storage Engineer

St. Petersburg, Florida

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Overview

At HSN you will enjoy a team-focused environment that thrives on innovation and encourages you to be part of a leading interactive entertainment and lifestyle retailer. Our dynamic IT teams bring people, process and technology together. They also work to ensure we create a stable operating environment and increase business productivity.

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Success Profile

Check out the top traits we're looking for and see if you have the right mix.

  • Technologically Savvy
  • Adaptable
  • Results-Driven
  • Collaborative
  • Problem-Solver
  • Trustworthy

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Rewards

  • Competitive Health
    Benefits

  • Paid Time Off

  • Volunteer Days

  • 401(k)/Retirement Plans

  • Merchandise Discounts

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Responsibilities

As the world's leading video and ecommerce retailer, QVC has a history of growth and success that goes unmatched. We are an $8.8 billion business that reaches over 370 million homes worldwide. QVC continues to grow on-line, on-air, and through mobile. Ranked as the #3 largest mobile commerce player among multi-category retailers and with nearly 3 million downloads for QVC apps for iPhone and iPad in US, UK and Germany, our global IT organization is expanding and we are in search of tech talent to join our high performing team. We are an innovative, technology-driven company that embraces corporate responsibility and is committed to our people. US Headquarters are located just outside of Philadelphia in West Chester, PA. Whether you’re coming from Center City, the airport, or a suburb with regional rail service, the QVC shuttle service provides a stress-free daily commute to work.

Job Description Details

Advanced technology professional providing expertise to assure the effective design, configuration and support of the organization's technical infrastructure enterprise storage environment. This professional will act as a technical lead engineer, identifying and resolving complex technical issues with the ability to think creatively and drive for solutions and seen by IT colleagues as a technical resource in their area of expertise. 

Duties and Responsibilities

  • Heavy concentration on designing, building, testing, tuning and implementing highly available storage-related hardware and software for an enterprise storage environment
  • Provides support, patching, updating, monitoring, troubleshooting and other administrative activities
  • Resolves technical incidents with Service Level Agreements and updates incidents and communicate to stakeholders in a timely manner
  • Participate on projects, work with a project team and proactively communicate status to the project manager with an appropriate sense of urgency while providing quality deliverables 
  • Identify and collect appropriate metrics to monitor storage systems to maintain availability and performance requirements
  • Contributes with security team to ensure system security in areas of encryption, access, and other compliance areas
  • Verify adequate capacity and performance exists to meet anticipated workload requirements, make recommendations to improve the environment as necessary
  • Create and edit documentation for the storage environment
  • Shares knowledge and mentor QVC staff members

Specific Job Knowledge

  • Design, administration, configuration, and support of Enterprise Storage Environment (Especially NetApp, Cisco, Pure, EMC, Brocade)
  • Possesses a good working knowledge of various technologies such as Virtualization of Storage and Servers, Linux, Network, Client Server, Mainframe, Storage, UNIX, Messaging technologies, and scripting/programming

Qualifications

  • Bachelors’ degree required in Computer Science, Information Science or related field of study, or equivalent years’ experience
  • 5+ years of experience working in a corporate infrastructure engineering storage role
  • Experience working in a corporate environment with mission critical business systems that supports an e-commerce and broadcasting environment 
  • Experience working with tight project schedules for installing, monitoring and troubleshooting hardware, software, and applications running in a multi-tier environment
  • Experience with Disaster Recovery is desirable
  • Experience with International support and deployment is a plus
  • Excellent written and verbal English communication skills are required
  • Ability to work individual contributor as well as a project technical lead; excellent collaboration abilities
  • Understanding of working in an Agile (Kanban/Scrum) environment
  • As required, work any shift/extended shift and participate in an on-call support rotation
  • As required, work any shift/extended shift and participate in an on-call support rotation

About HSN, Inc.

HSN, Inc., is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, Fashion/Accessories, and Electronics. HSN broadcasts reach approximately 90 million households (with live programming 364 days per year) and its website — HSN.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. Visit corporate.hsn.com to learn more. HSN, Inc., founded 40 years ago as the first shopping network, is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer).

For more information, visit www.qurateretailgroup.com. For more information, please visit corporate.hsn.com, or follow @HSN on Facebook, Twitter and Instagram.

EEO

As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.

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