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Operations Supervisor, 2nd Shift - Piney Flats Distribution

Job ID R40451 Date posted 10/29/2019

The HSN Piney Flats, Tennessee fulfillment center works behind the scenes making sure the customer gets the right product quickly and efficiently. This 24 hour operation offers employees the chance to work in a state of the art automated distribution environment!

Job Description Details

A Day in the Life
This position leads a cross-functional team that is trained in every area of the business and will flex the team to each area as daily business needs dictate. They will work in partnership with the Operations Manager, Operations, Director, and OVP/GM to set building work flow and planning.

Provide leadership, guidance, technical support, coaching, and training to assigned teams for all functional areas

  • Plan, organize, and control activities of team and communicate clear expectations regarding department and individual goals
  • Identify barriers to performance and identify/analyze root cause and effect and develop action plans to resolve
  • Conduct daily interaction with team leaders and staff to provide feedback on performance, progress toward goals, safety topics, operational results and business updates and seek input from staff on methods to impact efficiency, accuracy, and safety
  • Ensure daily production targets are met for teams by focusing on resource planning and developing contingency business plans based on company sales performance

Must Haves

  • Minimum of 5 years fulfillment/distribution experience
  • Minimum of 2 years leadership experience
  • Intermediate knowledge of business and financial plans, including budget components and drivers-
  • Ability to communicate effectively and interact with all levels of leadership
  • Management of 20+ employees
  • 5S process

Nice to Haves

-BA/BS degree or equivalent

About HSN, Inc.

HSN, Inc., is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, Fashion/Accessories, and Electronics. HSN broadcasts reach approximately 90 million households (with live programming 364 days per year) and its website — features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. Visit to learn more. HSN, Inc., founded 40 years ago as the first shopping network, is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, “Qurate Retail Group”), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer).

For more information, visit For more information, please visit, or follow @HSN on Facebook, Twitter and Instagram.


As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at for assistance.

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