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Team Lead

Job ID 0817128 Date posted 12/07/2017
At HSN’s Fontana Fulfillment Center, we ship 2.2 million packages and sell over 4 million units annually, primarily working with health & beauty and hard good items.  The Team Lead position supports the Fulfillment Center by leading the efforts of the Inbound Departments.
A Day in the Life of ___

Actively participate with the supervisor in daily labor allocation though processes/ decisions; monitor work flow during shift and assign additional duties.  Understand performance metrics for the department and the impact across the operation.

Provide on the job training to employees by demonstrating proper techniques; train on team processes and procedures and specific functions within the department.

The position will spend approximately 95% of their time on the production floor.

Keys to Success:

At HSN, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative and Results-Focused, you’ll love it here!

 

Minimum Requirements:

  • HS Diploma/GED or equivalent work experience.
  • 2+ years experience in a warehouse environment
  • Understand performance metrics of Fulfillment site
  • Communicate clearly and train employees on processes and procedures
  • Observe performance and provide coaching on areas needing improvement
  • Use active listening skills and probe to issues requiring supervisor attention
  • Motivate employees and foster teamwork, providing positive reinforcement
  • Intermediate knowledge of computer software including excel, outlook and WMS
  • Knowledge of safety regulations and equipment troubleshooting
  • Ability to lift 70lbs regularly and repetitively; must be able to walk and stand 8+ hours per day
  • Ability to work weekends, holidays and mandatory overtime as required
  • Familiarity with MS Office

 

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